ReferIndia News Revamping Consumer Protection: Chintan Shivir Advocates Tech-Driven Reforms

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Revamping Consumer Protection: Chintan Shivir Advocates Tech-Driven Reforms

Published on: Nov. 7, 2025, 11:37 p.m. | Source: Devdiscourse

The Department of Consumer Affairs organized a Chintan Shivir to discuss amendments in the Consumer Protection Act, 2019, focusing on technology-driven reforms for speedy grievance redressal. Key discussions included digital initiatives, AI tools, and enhancing the institutional framework to ensure timely justice for consumers.

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